Process(5) steps

Five steps. You always know what is happening and what you get.

Start with step one

Step 1 of 5, Discovery

We get to know your business, your customers and your goals, and what makes you different.

Capture the details. Find what matters.
You get
A workshop, clear goals and notes on your audience.

Step 2 of 5, Strategy

We turn what we learned into a plan. The structure, the message and what we build first.

Give the work a clear order.
You get
A sitemap, key messages and a plan for what comes first.

Step 3 of 5, Identity and UX

Identity, pages and flows, shaped in short rounds with you in the room, never behind a curtain.

Details shape the experience.
You get
An identity, the key pages and a clickable prototype.

Step 4 of 5, Development

Clean code and fast pages, tested on real phones, on a system your team can run.

Test the experience on real devices.
You get
A fast website or store, filled with content and tested.

Step 5 of 5, Launch and growth

We go live, then measure, learn and keep improving with search and campaigns.

Review the results. Plan the next move.
You get
The launch, SEO, campaigns and monthly reports.
You decide
Where we go from here

These steps follow a brand and website project. The work you choose sets the steps and what you receive.Find the steps for your project

Start with step one

Before step one

You tell us what you are working on, in the planner or in a message. We reply within one working day, in English, Albanian or German. We talk it through on a call, or over coffee in Tirana. You get a written proposal with the scope, the price, the milestones and the dates.

The work you choose sets the steps and what you receive.

Which steps each kind of project runs
Kind of project DiscoverDefineDesignBuildLand
Brand identity Discover Define Design No Build Land
Websites Discover Define Design Build Land
E-commerce Discover Define Design Build Land
SEO Discover Define No Design Build Land
Google and Meta Ads Discover Define No Design No Build Land
Social media and content Discover Define Design No Build Land
CRM and ERP systems Discover Define No Design Build Land
Hosting and care No Discover No Define No Design No Build Land

This is how we work in October 2026. When we learn a better way, this page changes.

Contact

A website, a new brand, a store or a campaign. Tell us what you are working on and we will take it from there.

Start a project

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